Privacy Policy

Privacy Policy

Sretan Kanabis is committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, make a purchase, or otherwise interact with us. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This includes:

  • Personal Information: When you make a purchase or register on our website, we may collect your name, email address, shipping address, billing information, and contact number.
  • Payment Information: For processing orders, we collect payment details such as credit card numbers or other payment information. All sensitive data is encrypted and handled by third-party payment processors in accordance with industry standards.
  • Non-Personal Information: We may collect non-personal data, such as browser type, IP address, time zone, and language preferences.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To process and ship your cannabis products, confirm orders, and handle returns or refunds.
  • Customer Support: To provide customer service, resolve issues, and answer questions about your order or our services.
  • Marketing Communications: With your consent, we may send promotional emails or updates about new products, offers, or services.
  • Improving User Experience: To enhance our website and services by analyzing how users interact with our platform.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We partner with trusted third-party service providers (e.g., shipping companies, payment processors) to help us deliver our products and services. These partners are obligated to protect your information.
  • Legal Obligations: We may disclose your information if required by law, court orders, or government regulations.
  • Business Transfers: In the event of a merger, acquisition, or sale of Sretan Kanabis, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. This includes encryption, secure servers, and regular security assessments.

However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute protection of your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze website traffic. Cookies help us remember your preferences, keep track of your shopping cart, and tailor our content to your interests.

You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

6. Your Rights

As a user of Sretan Kanabis, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Withdraw Consent: If you have opted into marketing communications, you can withdraw your consent at any time by clicking the “unsubscribe” link in our emails.

7. International Transfers

Since Sretan Kanabis operates across Europe, your personal data may be transferred to and processed in countries outside of your own. We ensure that any international data transfers comply with applicable data protection laws and use standard contractual clauses to protect your privacy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed of how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

Sretan Kanabis
[Insert Contact Email]
[Insert Business Address]
[Insert Contact Phone Number]

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as outlined above.